The Business of
Sport: W11007742
Stage: Concept
Development and Testing
Word count: 497
Concept development is the third stage
of the new product development; it is journey of the product before the finished
product is available for buy. The concept development is used to test the
success of the product, including different designs such as the physical
appearance and different materials. (Armstrong,
Kotler, Harker & Brennan 2009) The concept development process measures the consumer’s enthusiasm to a picture or written statement that’s been created
about the product. (Lamb, Hair & McDaniel, 2008) It is essential the
process adapts to the concepts in order for the manufacturing of the product to
begin.
The ‘Deep Heat Bandage
Support’ is currently in the concept development process. A visual portfolio
should be created in order to show consumers the bandage appearance, how the
bandage can be used and how it will benefit the customer. The benefits of the bandage
are; it will be affordable. It will be reusable as the bandage generates menthol heat through exothermic crystallisation of
supersaturated solutions. The bandage will be water-resistant therefore
suitable for all athletes in all weather conditions. It benefits the consumer as
it includes
a heat menthol sensation providing adequate
support, preventing further damage to the injury.
The concept development will be based on the material of the bandage
whether it is made out of, Neoprene, Physicool, TubiGrip. Neoprene can be made
water resistant therefore reusable whilst providing flexibility, resulting in the
best possible comfort for the customer.
The concepts are then tested with potential customers; this is
identified as concept testing. (Armstrong et
al 2009) The customer’s reactions/responses help identify which concepts to
develop further. The customer will be asked several questions about the product
such as; did you understand the concept of the product? Did the bandage support
your injury? Would you buy the product? (Armstrong et al 2009) By asking these questions the customers’ needs can be
met, helping the product break into the
correct market and reach its potential target audience.
Before the
prototype is created there are still a number of questions to consider. For
example;
Is there a gap in
the market place? Yes, there is currently no evidence of an existing menthol
heated support bandage in the market.
What is the
perceived value? No more than £15. However, this will depend on the size of the
bandage for example a knee support will be more costly than ankle support as it
uses more materials.
Who is the target
market? All athletes of all ages with injuries, however the product can also be
aimed at non-athletes to widen the target market
Concept development and testing is
used by organisations in the sport industry. FIFA used concept testing to
evaluate the extent to see if footballs are in the exact same condition from
the first to the last minute in a football game, testing was done under
laboratory conditions (FIFA 2012).
The concept
development and testing process outlines the best possible product, resulting
in potentially being a profitable product in the market.
References:
Armstrong, G., Kotler, P., Harker, M & Brennan,
R (2009). Marketing an introduction, Pearson Education Limited: Essex
FIFA (2012) FIFA QUALITY CONCEPT
FOR FOOTBALLS. Available at: http://footballs.fifa.com/Quality-Concept
(Accessed 23rd November 2012)
McDaniel, C & Lamb, C & Hair, J (2008). Introduction to marketing.
London: Thomson Learning . p280-298.